Welcome to Sunray Promos. By using our website or purchasing our products, you agree to these terms and conditions. Please review them carefully.

​

 

1. Products and Orders

​

• All products are subject to availability.

• Customization (logos, slogans, etc.) must be submitted in accordance with our file guidelines.

• We reserve the right to reject or modify designs that are offensive, infringe on third-party rights, or violate our policies.

• Once an order is submitted and approved, production begins promptly. Please review all details before confirming.

​

2. Pricing and Payment

​

• All prices are listed in [Currency] and are subject to change without notice.

• Full payment is required at the time of purchase unless otherwise agreed upon in writing.

• We accept major credit cards and secure online payment platforms.

​

3. Shipping and Delivery

​

• Delivery estimates are provided for reference only and are not guaranteed.

• We are not responsible for delays caused by third-party carriers, customs, or force majeure events.

• Any issues with received products (damage, misprint, etc.) must be reported within 7 days of delivery.

​

4. Cancellations and Refunds

​

• Orders can only be canceled within 24 hours of placement unless production has already begun.

• Customized products are non-refundable unless defective.

• Approved refunds will be processed using the original payment method.

​

5. Intellectual Property

​

• You represent that you have the legal right to use all logos, images, and designs submitted for customization.

• We do not claim ownership of your designs, but you grant us a limited license to use them for production and promotional purposes (optional).

• Our website content, design, and product photos are protected by copyright and may not be reused without permission.

​

6. User Behavior

​

You agree not to:

• Use our site for unlawful, abusive, or fraudulent purposes.

• Submit content that is offensive, defamatory, or infringes on others’ rights.

• Attempt to interfere with our website’s functionality or security.

​

7. Limitation of Liability

​

• We are not liable for any indirect, incidental, or consequential damages arising from use of our services.

• We do not guarantee that the website will be error-free or continuously available.

​

8. Account Termination

​

We reserve the right to suspend or delete accounts that violate our terms, misuse services, or submit prohibited content.

​

9. Changes to These Terms

​

We may update these Terms and Conditions from time to time. Continued use of the site after changes implies acceptance.

​

10. Contact

​

For any questions about these terms, please contact us at:

Email: martin@sunraypromos.com
Phone: 305 298 2529